Terms of service
OVERVIEW
Welcome to Grow Labs! The terms “we”, “us” and “our” refer to Grow Labs. Grow Labs operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Grow Labs is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://thegrowlabs.com/policies/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearances may differ from how they appear on your screen due to the device you use and your device settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products offered to any person, geographic region, or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Grow Labs reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Grow Labs confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Grow Labs may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy https://thegrowlabs.com/pages/grow-labs-90-day-promise.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices posted in our online store may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer promotions from time to time that may affect pricing and that are governed by terms separate from these Terms. If there is a conflict between the promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your information, including your email address and payment details, so we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete
(ii) you are authorized to use such credit card for the purchase
(iii) charges incurred by you will be honored by your credit card company
(iv) you will pay all posted prices, including shipping, handling, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, product reviews, videos, and designs, are owned by Grow Labs, its affiliates, or licensors, and are protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, modification, public display, or other use of our materials without prior written consent is prohibited.
Grow Labs’ names, logos, product names, designs, and slogans are trademarks of Grow Labs. You must not use them without prior written permission. Shopify’s name, logo, and trademarks belong to Shopify.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
We provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without any endorsement. We are not liable for any use of optional third-party tools.
Your use of these tools is entirely at your own risk and discretion, and you should ensure you understand the terms on which tools are provided by the relevant third-party provider(s).
We may also introduce new features in the future, which will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.
We are not liable for any harm or damages related to your access or use of any third-party websites, or your purchase or use of any products, services, resources, or content from third parties.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Grow Labs is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases in our store are made directly with Grow Labs. Shopify is not responsible for any aspect of these transactions.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain information is also subject to Shopify’s Privacy Policy.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use it for any purpose.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time without notice, including after an order is submitted.
SECTION 13 - PROHIBITED USES
You may only use our Services for lawful purposes. Prohibited uses include, but are not limited to, unlawful activities, infringing on intellectual property rights, transmitting viruses, or engaging in fraudulent activities.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice for violations of these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated by Grow Labs, the Services and all products are provided “as is” and “as available,” without any warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Grow Labs is not liable for any damages arising from your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Grow Labs, Shopify, and affiliates from any claims arising from your breach of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Grow Labs regarding the Services.
SECTION 20 - ASSIGNMENT
You may not assign these Terms without our prior written consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Grow Labs is headquartered.
SECTION 22 - HEADINGS
Headings are for convenience only and have no legal effect.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time by posting changes to our website.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at orders@thegrowlabs.com
Grow Labs
1971 S 4490 W Suite E
Salt Lake City, Utah 84104
orders@thegrowlabs.com